qainarQainar Journal of Social ScienceQainar Journal of Social Science2958-72122958-7220Q University10.58732/2958-7212-2024-3-24-38qainar-264Research ArticleСтатьиЭмоции и когнитивные процессы в трудовой деятельности: роль эмоционального интеллектаEmotions and cognitive processes in labor activity: the role of emotional intelligencehttps://orcid.org/0000-0002-9813-5709ДахриН. А.DahriNisar Ahmed

Дахри Н.А. – PhD, доцент, научный сотрудник, постдокторант, факультет социальных и гуманитарных наук, 

Джохор-Бару.

Nisar Ahmed Dahri – PhD, Assistant Professor, Postdoc Research fellow, Faculty of Social Sciences and Humanities,

Johor Bahru.

ahmeddahri.nisar@utm.myhttps://orcid.org/0009-0007-2846-4375МоскаленкоН.MoskalenkoNikita

Москаленко Н. – магистр наук,

Алматы.

Nikita Moskalenko – Master of Science,

Almaty.

nik.moskalenko@mail.ruТехнологический университет Малайзии, Школа образованияМалайзияUniversity Teknologi Malaysia, School of EducationMalaysiaУниверситет международного бизнеса им. К. СагадиеваКазахстанUniversity of International Business named after K. SagadiyevKazakhstan202408122024332438Copyright © Дахри Н.А., Москаленко Н., 20242024Дахри Н.А., Москаленко Н.Dahri N.A., Moskalenko N.Данная работа распространяется под лицензией Creative Commons Attribution 4.0.This work is licensed under a Creative Commons Attribution 4.0 License.https://www.journal-kainar.kz/jour/article/view/264

Статья посвящена исследованию проблемы взаимосвязи эмоций и разума, а также феномену эмоционального интеллекта (далее - ЭИ), который объединяет в себе способность распознавать и управлять собственными эмоциями и эмоциями окружающих. В данной работе рассматриваются ключевые компоненты эмоционального интеллекта, такие как самосознание, саморегуляция, мотивация, эмпатия и социальные навыки, и их влияние на профессиональную среду. Уровень эмоционального интеллекта является необходимым качеством наравне с профессиональными и цифровыми навыками. В статье проведен обзор основных теоретических аспектов эмоционального состояния человека, предложенных в контексте аналитической, когнитивной и отечественной психологии, с целью расширения понимания эмоционального интеллекта. Основное внимание уделено анализу теорий, которые рассматривают эмоции как результат физиологических реакций или когнитивных процессов, а также в контексте социального научения и мотивации. В данной работе исследуются ключевые аспекты взаимодействия эмоций с восприятием, мотивацией и когнитивными процессами, а также их роль в формировании целостности личности и адаптации к профессиональной среде. Важные акценты сделаны на анализе эмоциональных реакций, оценке их значимости для субъекта и поиске связи между эмоциональными состояниями и когнитивной деятельностью. Выводы статьи подчеркивают значимость ЭИ как ключевого фактора в понимании эмоциональных реакций, что делает его важным элементом в психологической теории и практике.

The article is devoted to the study of the problem of the relationship between emotions and reason, as well as the phenomenon of emotional intelligence (furthermore - EI), which combines the ability to recognize and manage one's own emotions and the emotions of others. This paper examines the critical components of emotional intelligence, such as self-awareness, self-regulation, motivation, empathy, and social skills, and their impact on the professional environment. A high level of emotional intelligence allows employees to more effectively cope with emotional stress, improve interpersonal relationships, motivate themselves and others, and make informed decisions in stressful situations. The article provides an overview of the main theories of emotions proposed in the context of analytical, cognitive, and domestic psychology, with the aim of expanding the understanding of emotional intelligence. The primary attention is paid to the analysis of theories that consider emotions as a result of physiological reactions or cognitive processes, as well as in the context of social learning and motivation. The critical aspects of the interaction of emotions with perception, motivation, and mental processes, as well as their role in the formation of the integrity of the personality and adaptation to the external environment, are considered. Essential accents are made on analyzing emotional reactions, assessing their significance for the subject, and searching for a connection between emotional states and cognitive activity. The article's conclusions emphasize the importance of EI as a critical factor in understanding emotional reactions, making it an essential element in psychological theory and practice.

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The authors declare that there are no conflicts of interest present.