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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">qainar</journal-id><journal-title-group><journal-title xml:lang="ru">Qainar Journal of Social Science</journal-title><trans-title-group xml:lang="en"><trans-title>Qainar Journal of Social Science</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">2958-7212</issn><issn pub-type="epub">2958-7220</issn><publisher><publisher-name>Q University</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.58732/2958-7212-2024-1-6-20</article-id><article-id custom-type="elpub" pub-id-type="custom">qainar-164</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>Статьи</subject></subj-group></article-categories><title-group><article-title>Управление человеческими ресурсами в электронной коммерции в Республике Казахстан</article-title><trans-title-group xml:lang="en"><trans-title>Human resource management in e-commerce in the Republic of Kazakhstan</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Кулман</surname><given-names>А. Б.</given-names></name><name name-style="western" xml:lang="en"><surname>Kulman</surname><given-names>A. B.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Кулман А.Б. – PhD докторант</p><p>Алматы</p></bio><bio xml:lang="en"><p>Arailym B. Kulman – PhD Candidate</p><p>Almaty</p></bio><email xlink:type="simple">a.kulman@mail.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru">Университет международного бизнеса имени К. Сагадиева<country>Казахстан</country></aff><aff xml:lang="en">University of International Business named after K. Sagadiyev<country>Kazakhstan</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2024</year></pub-date><pub-date pub-type="epub"><day>21</day><month>06</month><year>2024</year></pub-date><volume>3</volume><issue>1</issue><fpage>6</fpage><lpage>20</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Кулман А.Б., 2024</copyright-statement><copyright-year>2024</copyright-year><copyright-holder xml:lang="ru">Кулман А.Б.</copyright-holder><copyright-holder xml:lang="en">Kulman A.B.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://www.journal-kainar.kz/jour/article/view/164">https://www.journal-kainar.kz/jour/article/view/164</self-uri><abstract><p>Цель данной статьи заключается в предоставлении всестороннего анализа управления человеческими ресурсами в сфере электронной коммерции в Казахстане. Основное значение этого исследования состоит в предложении инновационных идей и расширении знаний в данной области, которая активно развивается в условиях цифровой экономики. Рассматривая текущие тенденции, проблемы и возможные решения, исследование становится ценным ресурсом как для академического сообщества, так и для профессионалов и лидеров отрасли. Представлен обзор литературы отечественных и зарубежных авторов по вопросам электронной коммерции и управления персоналом. Изучены особенности и направления развития человеческих ресурсов с учетом требований цифровой среды и необходимости адаптации цифровых решений к различным областям профессиональной практики. Приведены примеры успешного управления человеческими ресурсами и даны рекомендации по решению данных вопросов. В результате анализа выявлены рекомендации, которые предлагается использовать для управления человеческими ресурсами в контексте электронной коммерции в Казахстане. Статья основана на вторичных данных. Проведен библиометрический анализ для изучения наиболее часто используемых ключевых слов в базе данных SCOPUS по теме исследования, с целью выявления тенденций и анализа последних исследований в области электронной коммерции и управления человеческими ресурсами. Были проанализированы научные работы авторов из источников Web of Science, ResearchGate и Google Scholar</p></abstract><trans-abstract xml:lang="en"><p>The purpose of this article is to provide a comprehensive analysis of human resource management in the field of e-commerce in Kazakhstan. The main importance of this research is to offer innovative ideas and expand knowledge in this field, which is actively developing in the digital economy. By considering current trends, problems, and possible solutions, research becomes a valuable resource for both the academic community and industry professionals and leaders. A review of the literature of domestic and foreign authors on e-commerce and personnel management is presented. The features and directions of human resource development are studied, taking into account the requirements of the digital environment and the need to adapt digital solutions to various areas of professional practice. Examples of successful human resource management are given and recommendations are given to address these issues. As a result of the analysis, recommendations have been identified that are proposed to be used for human resource management in the context of e-commerce in Kazakhstan. The article is based on secondary data. A bibliometric analysis was conducted to study the most frequently used keywords in the SCOPUS database on the research topic, in order to identify trends and analyze recent research in the field of e-commerce and human resource management. The scientific works of the authors from the sources Web of Science, ResearchGate and Google Scholar were analyzed</p></trans-abstract><kwd-group xml:lang="ru"><kwd>электронная коммерция</kwd><kwd>рынок</kwd><kwd>человеческие ресурсы</kwd><kwd>интернет-покупки</kwd><kwd>торговые площадки</kwd><kwd>онлайн-платформы</kwd><kwd>каналы электронной коммерции</kwd><kwd>интернет-покупатели</kwd><kwd>персонал</kwd></kwd-group><kwd-group xml:lang="en"><kwd>e-commerce</kwd><kwd>marketplace</kwd><kwd>human resources</kwd><kwd>online shopping</kwd><kwd>marketplaces</kwd><kwd>online platforms</kwd><kwd>e-commerce channels</kwd><kwd>online shoppers</kwd><kwd>staff</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Sriram Srinivasan E-commerce Human management // Innovative Management Practices. – 2016. – №1. – P. 4-9.</mixed-citation><mixed-citation xml:lang="en">Sriram Srinivasan E-commerce Human management // Innovative Management Practices. – 2016. – №1. – P. 4-9.</mixed-citation></citation-alternatives></ref><ref id="cit2"><label>2</label><citation-alternatives><mixed-citation xml:lang="ru">Zakaria B., El Khalil E. 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